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Privacy Policy


This privacy policy sets out how Hartlepool Special Needs Support Group (HSNSG) uses and protects any information that you give HSNSG online.

HSNSG is committed to ensuring that your privacy is protected using General Data Protection Regulation 2018. Should we ask you to provide certain information by which you can be identified when using our website, email or social media then you can be assured that it will only be used in accordance with this policy.

What we collect

We may collect the following information: Name, address, telephone and email address along with any other information relevant to your queries.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not control the privacy practices of other sites.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to individual’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable managerial, physical and electronic procedures to safeguard and secure the information we collect online which is also monitored by trustees.

Social Media & E-Mail                                                                                                        

Social media is managed by authorised admins\editors and overseen by the trustees who comply with all HSNSG procedures for social media and email use. No data will be shared outside of HSNSG or used for purposes other than specified without your explicit consent.

Changes to the policy                                                                                                          

We reserve the right, at our sole discretion, to modify, add or remove sections of this Privacy Policy at any time and any changes will be notified on this page.

Access Rights                                                                                                                       

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal data which we hold about you a small administration fee will be payable.

If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform HSNSG at the address below.

Hartlepool Special Needs Support Group, Resource Centre, 109 Park Road, Hartlepool, TS26 9HR

Email: info@hsnsg.org.uk